Episode 92: Creating Culture Through Virtual Meetings - 3 Tips to Engage Your Virtual Team Today with improve it!'s Jenna McDonnell
Are you looking to creating culture through virtual meetings? How do you engage your team through a screen?
On this episode, we have our very own, Jenna McDonnell to chat through three different, helpful tips to get your team engaged virtually and to help you be a better leader, creating a culture that you and your team love. Grab your notebook and get ready to take notes on these important ideas!
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Connect with Erin Diehl:
Erin Diehl is the founder and Chief “Yes, And” officer of improve it! and host of the improve it! Podcast. She’s a performer, facilitator and professional risk-taker who lives by the mantra, “get comfortable with the uncomfortable.” Through a series of unrelated dares, Erin has created improve it!, a unique professional development company that pushes others to laugh, learn and grow. Her work with clients such as United Airlines, PepsiCo, Groupon, Deloitte, Motorola, Walgreens, and The Obama Foundation earned her the 2014 Chicago RedEye Big Idea Award and has nominated her for the 2015-2019 Chicago Innovations Award.
This graduate from Clemson University is a former experiential marketing and recruiting professional as well as a veteran improviser from the top improvisational training programs in Chicago, including The Second City, i.O. Theater, and The Annoyance Theatre.
When she is not playing pretend or facilitating, she enjoys running and beach dates with her husband and son, and their eight-pound toy poodle, BIGG Diehl.
You can follow the failed it! podcast on Instagram @learntoimproveit and facebook, and you can follow Erin personally on Instagram @keepinitrealdiehl here. You can also check out improve it! and how we can help your organization at www.learntoimproveit.com. We can’t wait to connect with you online!
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Episode 92 Transcription
Erin (00:01):
Improve it! Family, oh, I will not quit my day job. I will not stop asking for my recording contract. I don't have one yet. Welcome to the improve it! Podcast, improve it! Fam. And if you are just tuning into the show, welcome new you're in the right place. If you want some fun entertainment, and if you want to learn a thing or two today, my friends, we have a fantastic guest. I don't know her at all. Just kidding. I talk to her as much as I talk to my husband, Jenna McDonnell, our director of client experience at improve it. She is just one of my favorite humans on the planet earth, just in general. And, and if you know, Jenna, you love her. You just love her. She is truly a Ray of light, such a helpful, kind and just smart human being. She's a graduate of DePaul.
Erin (01:01):
That's in Chicago, where she studied organizational communication and media. And through her corporate and nonprofit roles, she has extensive experience building client and community partnerships, managing events of all shapes and sizes and bridging gaps for introverts just by trying to make it in an extroverts world. Now, the director of client experience here at good ole improve it. She's built relationships with amazing leaders at organizations, including Uber freight, Adobe, Warby Parker. Those are where I get my glasses, by the way, Primax family of companies, LinkedIn and Chegg in addition to managing virtual and in-person across north America, Europe, and India. This is a fact she takes pride in helping to bring accessible, impactful, and fun-filled programs to teams. Now through improve its work with clients, she once found herself unexpectedly presenting to former president Barack Obama. And to answer your question, yes, it was the best moment of her life.
Erin (02:04):
We're gonna talk about that and the show and so much more. I'm so pumped. We are going to give you so much today. We're talking about creating culture through virtual meetings, and we're, she's gonna give you three tips to engage your virtual team today. So if you're a leader who's listening, who has a team who is remote working, remote planning to go back to the office a few days a week, this show is really gonna benefit you. So you're gonna hear why she now loves working from home, which was a very fun fact. She did not like it. Before we talk about putting on real pants. We talk about internal technology tools that make our, our virtual culture here at improve it! Work. We talk about having relationships virtually, and then she's gonna go into those three tips to engage your virtual team today, to help create culture.
Erin (02:59):
That's so important. We're all craving that right now. It's truly a time where connection is something that everyone is craving. So we wanted to give you the show with some tangibles that you can walk away with. All right, let's get into it. Here is Jenna McDonnell, our you a leader or change maker inside of your business organization or corporation. Are you looking for new, innovative ways to drive morale through the roof? Are you looking for fun and exciting icebreakers team building exercises in activities that will foster team growth, friendships, loyalty, and completely transform your organization from the inside out? Have you been searching for a fun and unique way to create change instead of the same old, dry, boring leadership books and nice breakers that aren't actually working? Hi, I'm Erin Diehl business improv entertainer, failfluencer and who is ready to help you improve it. My mission in life is to help you develop teams and leaders through play improv and experiential learning. In this podcast, we will deep dive into professional development team building effective communication, networking, presentation, skills, leadership training, how to think more quickly on your feet and everything in between. We have helped everyone from fortune 500 companies to small mom and pop shops transform their business, their leadership, and their people through play. So grab your chicken hat. We are about out to have some fun, welcome to improve it! The podcast!
Erin (04:55):
<Laugh> I don't know why I did that. Welcome to the improve it! Podcast.
Jenna (05:06):
Thank you. I'm happy to be here.
Erin (05:08):
Are you so happy? I'm actually so happy. Let's share with the improve it! Fam, Just a high level overview of what happened the first time we tried to record this.
Jenna (05:18):
Mm-Hmm <affirmative>, <laugh> multiple issues. We encountered multiple issues and this is maybe the fifth try potentially.
Erin (05:30):
<Laugh> yep. I try not to have like anything to drink during the week. Like any type of wine or anything now, but the, we, this is the day after the, the technology issue I had to have beverage last night. I was like, you know what? This calls for a beverage I, I had, I had to lean in, but we're here and improve it fam. I'm so excited. We have Jenna McDonnell and she's been on the show before. We're gonna talk about that in a minute. Jenna, tell the improve it! Fam a fun fact about you that they couldn't find from your books, your LinkedIn profile, all of the things. Tell us, tell us from your books. Yeah. From your book, <laugh> all the books I've written, all the books that you've written.
Jenna (06:11):
Yeah. Well, if I've talked to you in person, you probably do know this about me, but I love music. And I started playing guitar a few years ago and I recently bought myself an acoustic, an electric guitar, my bad and an amp. And it's really fun. So I don't think you could find that on my LinkedIn.
Erin (06:28):
I don't think so either. And you couldn't find that I've been to your showcases with my mother. I brought my mother to your guitar showcases in like 2018. So she's really good. So if you know, Jenna, ask her to play you a little diddy. So as I mentioned, we've had you on the show before improve it fam episode 28 of what was the failed it now, improve it podcast. And the title that show was how presenting to a former president helped overcome a fear of public, like speaking spoiler alert. Jenna was interviewed by former president, Barack Obama in front of a live audience after improve it! Was one of the facilitators for the first ever training day Chicago by the Obama foundation. So check out episode 28 will link to it in the show notes, but you can hear this incredible story of Jenna and how she overcame her fear of public speaking. And now how she is here to help you create culture through your virtual meetings. I mean, you really have come such a long way from the, from that time, cuz you really were terrified of public speaking. And now you talk to people every single day for multiple hours on in virtually
Jenna (07:46):
Mm-Hmm <affirmative>. I was really, I was thinking about this the other day. It is it's like night and day. Not that I'm, you know, I'm still learning a lot about confidence in public speaking and everything, but it really is. It's almost been five since that happened. So it's definitely improved.
Erin (08:03):
<Laugh> unintended <laugh>. Okay, so just to give the improve it!, We some context too, we used to work in an office in Chicago. We no longer have that office. We had the best angle via of Chicago because we worked in the lower level, not to be confused with the basement of this co-working space. And I remember in March of 2020 that you were just mad that we were not mad. You weren't mad, but you were like, oh, I really miss that. You're mad. You're like, why we, and this wasn't our fault. This was, you know, nothing to be expected, but you're like, man, I really miss working in an office. And now fast forward gen of 2022, you can't imagine working in an office five days a week. So what do you like most and what do you dislike most about virtual work?
Jenna (09:00):
I, so that is absolutely true. I, I love the flexibility that remote work allows. I love that there is more of, I know you say work, life blend. And I really like that term because there's, I'm able to do all of my, my personal things and fit in time for everything in the morning and the evening that's time that I got back from not commuting and the, that time's really valuable to me. And I also really like kind of eliminating the noise of just other distractions. It's really nice. Like you said, I'm talking to a lot of client and every day and it's really nice to be able to have those conversations without other distractions happening around and really being able to stay in the moment when I'm talking with them. I would say that on the flip side, what I, what I do dislike about working from home is something that is, I think everyone kind of struggles with is being able to really stay connected. And I think we do a really good job on our team of staying connected virtually, but there are those moments where I miss, I feel kind of like I'm on an island and I miss so silly water cooler moments or moments where something, someone says something hilarious and we're just all in the room to hear it. So those, those moments are a little fewer and far between, but I, you know, overall I've really come to love remote work. And that surprises me the most.
Erin (10:23):
Yeah. I, I, I mean, truly, I do think back on some of the times we had in the office and I'm like, God, it would be so fun to just find like a random cart and have, you know, write up a, the hallway on the cart. Or we used to do some really silly things. Our our office mates just knew that we were the loud crew. But also like to your point there as well, like we would have to find, cause we sat in a small office space, we would have to go find meeting rooms to have our conversations. We would have to leave. And it was always kind of like, it was fun and the community aspect of it was great. But I do find like right now I'm talking to you in sweatpants and I have on slippers, just kidding.
Erin (11:08):
I'm barefoot, you know, like there's those things that in an office you just have to show up and be completely dressed and you sometimes I'd like to be barefoot. Okay. And sometimes I would do that in the office and nobody really appreciated it, but it just makes you more comfortable. Right. So I wanna talk about this. We, before the pandemic too, just to, to give our improve advance some context, we did have several members of our internal team who were virtual, but we really had to obviously lean into it as did everyone when the pandemic started. So what are some of the tools that we use at improve It, let's say systems, software systems that help create our culture here.
Jenna (11:54):
Yes. We love our processes and our systems before the pandemic started. We were using, I think, all of these platforms, but now we're just using them so much more. So we are huge fans of Gmail and sharing on the drive. We are constantly zoom meetings internally and externally with our clients. We communicate 30% of the time on slack, via gifts. We are big fans of Dropbox to share our work. I'm a huge fan of Asana because of the project management aspect and really managing all of our events in to workshops. And I think our team has been really good at that asynchronous communication, knowing when we need to talk live on a phone call or on a zoom and also knowing when a slack is the best way to communicate and ask a simple question and stay updated.
Erin (12:48):
Yeah. Yeah. And I really what's been interesting too, is to watch slack of all over time. I think, which we do love some gifts. I mean, we were putting them in emails before it was cool. Okay. I do think that what used to be an email is now a quick message on slack and that has been invaluable as we continue to grow virtually internally. That's our internal team. I mean, we've always used email Google calendar Dropbox with our team that we work with our facilitators. We have 22 facilitators between New York, Chicago, LA. So we have virtual teams and virtual clients everywhere. At this point, we've been started to even work globally with people, which is so exciting, but I know that our people in the improvement fam have just found virtual meetings challenging. And obviously we can combat that challenge. We can pop in with a laugh break or we can give you some tips that can help you engage your virtual team today.
Erin (13:54):
So, so Jenna, I'm just gonna get right to it cuz I know that's what our improve it fam is here for what are three tips that you would give to any leader listening to, to today's show, to engage their team. So what are some things that they can do to hop on a zoom, hop on Microsoft teams, whatever it is, and really make their team feel like they're together as much as possible. There's not virtual reality yet that is coming at some point soon when that comes, it'll be a whole new ballgame, but today what can leaders do to engage their virtual teams and really make these meetings or these times that they are together on zoom a time where they're creating culture? What's give us some three tips. Yeah.
Jenna (14:46):
I love this question too, because I think I've taken some of these tips from the conversations I've had with my clients who have been doing really interesting things to keep their team engaged. So I'd say the first one is to remember the human behind the screen. And by that, I mean, being able to start a meeting with a little bit of small talk catching up on your weekends or saying hi to someone's dog or really just you know, what did someone eat for lunch? Just whatever it is just to kind of ease into the work conversation so that they feel like they're, they're having a little bit of time to get to know you and their team and just kind of put them at ease before going right into more heavy duty work. I think is really helpful. I would say the second one is,
Erin (15:34):
Wait, can I stop you there? Can I stop you? Cause I wanna, I wanna talk about that really quick because I think that's so important when you think about virtual versus in person work, for example. Well, we were in our we'll call it lower level office, not basement office. You were, I would never walk in the room at like a Monday morning and be like, Hey, did you get that proposal over? Like first that's so true. Like you would, you would say, Hey, how are you? You're putting your stuff away. How is your weekend? You're taking off your snow boots, would you do this weekend? You know, those types of things were so natural in person. And I think when we get into a virtual mindset, we sit down to work because we've just stepped out of our day to day. Yeah. Cause we're at home.
Erin (16:21):
Right. So we just, okay, I've, I've walked upstairs. I just left being a mom with a screaming toddler and I'm sitting down and I jump on his zoom with you. I'm not gonna be like, Hey Jenna, did you that proposal? Right. Like I feel like that just really, it is a different mindset, although that's what I'm thinking about. Cause my mind immediately has to switch to work. I wanna make sure that we're having conversation. And I think that's a lot of, that's lost on leaders sometimes in this virtual landscape. So I love that. Be the, make sure you're talking to the human behind the screen. Okay. Any thoughts if not go to number two because this is good. This is good.
Jenna (16:58):
Yeah. Well, and I think going off of that point just really quickly back to one, I think it, it creates burnout and I think that's why a lot of people felt it in the past two years when you're on and you're working so hard, basically 24 7 in or really, you know, kind of maximizing the amount of time that you're working and in an office environment, there are those little distractions that are good distractions that take you away. Like getting up to fill up your water bottle or a coworker comes by to say hi at your cubicle or whatever it is. So when you're kind of on the entire time, I think leads to, I think that leads to burnout. So I think that's why it's important to see that other person behind the screen with the second one, I would say it's using different mediums to adapt to different types of personalities on your team.
Jenna (17:48):
And by that, I mean, understanding, you know, is this a phone call? Is this a zoom outlining expectations? If the camera should be on or if it's okay to have your camera off? I think setting up an agenda for meetings is really helpful because again, that also outlines expectations and as an introvert, it's nice to have an agenda to look at because then that allows me to prepare beforehand or potentially even figure out a way to get my thoughts across instead of being on a zoom and where extroverts tend to just because of the medium, it is not at any fault to them. They tend to, you know, take up the conversation and it's hard as an introvert to really jump in. It feels like I'm interrupting someone when that happens. So being able to prepare beforehand and maybe even chatting in a suggestion, if that's the medium that you prefer, I think is really helpful. So setting the expectations as a leader to allow for people to communicate in different ways is, is a great way to, to work as a team.
Erin (18:50):
Jenna, I love this and you and I, I mean, this has been one of my, my points of contention as a leader is that I am an extrovert and I tend to over talk and I, which is shocking to everyone listening <laugh> to shocking, to no one. But what I think is really interesting about what you said is, is knowing that you can chime in on the chat agendas could be super helpful. And it's just as easy in sending an agenda. I'm saying this Jenna and being like Erin, we used to do this, let's do it again. So here we go, we're doing this, taking our own advice, spoonful overall medicine, but putting it in the calendar invite, just even like bullet points with topic discussions. So the team a knows this isn't just a meeting that could have been an email. This is important. We're talking about X, Y, Z, and people can come prepared to talk about topics X, Y, and Z. I love that. We need to go back to that. We're going back here. We look at us solving problems, podcasting. Okay. Give us number three.
Jenna (19:58):
Yeah. And I, I do think too, I love the, the calendar invite, adding those bullets to it. And I, what I like about it is that it's, I feel like agenda makes it sound like it's a lot of prep work on the leader, but just putting it in the calendar is like, it comes to my, and you put it there before you forget. And then it kind of puts both people at ease. So I think it's really simple, really easy to do. But the third, the third one I would say is to lead by example. And basically, I mean, going back to the humanizing virtual work, it's really being a human and allowing yourself to be a human. So I think that also allows your team then to feel comfortable being, you know, being themselves as well. And if I can use you as an example, I hope you don't.
Jenna (20:39):
Yes, you might. Yes, you may. Yes, you may. I, I was thinking about you when I was thinking about this third example because there are times where, you know, you'll hear you'll hear Jackson in the background or, or big will be somewhere and your dog. And you'll apologize. And I think, I, I think I said recently, you know, you know, try not to apologize for those things that was in my, our latest review is just sharing that it's something that happens when you're working from home, that that's life, there's nothing to apologize for. And when you do that, you kind of allow other people on your team to feel a little more comfortable just showing up as they are. I think also, you know, actually taking time off is so important in a virtual environment. People work so much more when they're working from home. So showing by example that it's okay to take time off and even more it's it's necessary. It's, it's a requirement to take time off. And then the last one I would say is to share mistakes and just, you know, call them out and have people learn lessons from it and not beat yourself up over mistakes. Because again, if, if a leader is, is really adamant about being a perfectionist, then it's hard for the team to feel comfortable trying new things and making mistakes.
Erin (21:56):
Mm mm. Mama just took a little piece of hum.
Jenna (22:04):
We, we, all I did it totally is not just you. No,
Erin (22:08):
I, no, no, no. I'm totally messing with you. I love that. So, and just to give our improved audience a little context too. So every quarter we do reviews, not just annually, we always do 'em and we do the reviews based on our core values. And one of our core values is play, learn and have fun. And you would think with an, the improv company that this would always be, we rate on a one to five scale of five, it's actually not <laugh>. And we rate each, so we each internally review ourselves and then we each review each other and Jenna reviews herself and I review her and then Jen reviews me and I review myself. And so this was a topic for like two years that the first time, first year, a year ago, during 2020 more. So at the end of 20 20, 1 of the topics for me in terms of feedback was, you know, we have unlimited vacation, which we've now changed to a three week mandatory vacation policy.
Erin (23:07):
And then time out after that, we encourage. But it is really interesting because I wasn't taking time off during that time. I was so stressed and also I had nowhere to go. And so the team wasn't taking time off. So that feedback resonated with me so much so that I made in 2021 taking a Friday or a Monday, or even both days off of priority. And I can tell for both my mental health and hopefully yours, Jenna, it made a huge difference, right? Like in terms of just being accepted and taking that time off and making it a part of the culture, oh,
Jenna (23:45):
It made a huge difference for me as well. And I think we, we both realize that we can do. I think one thing that we we've been trying to do internally and improve it for, for, from the very beginning, but especially in the past few years is to work smarter, not harder. You say that all the time. And I think that's a really good example of doing that is utilizing the time that you have, but also understanding that you are a human and you can't kind of run yourself into the ground every week. You have to take a step back and do the other things that you enjoy cuz that also I'm just using all of your analogies that fills your cups, that you can come to work, ready to do all the things that you love to do.
Erin (24:25):
That's it. And, and then I also loved your point too, about just personal things happening and you know, what are the things I really, that that really resonated with me to when you and I had this conversation at the end of last year was I would apologize for going to Jackson, my son's soccer game to be like, I'm sorry, I have to at four 30 every Thursday. And it's like, no, that's also not setting the example. That work should be a part of your life, but not your entire life. And so you're right. And now I'm just like, Hey, I'm gonna take Jackson, blah, blah. You know, or he's got a doctor's appointment and it's fine. Like that's how work should be. And it really does start for him the top. And I, I, you know, I'm, I'm calling myself out here, like this is something I am the only one on the team right now with a child.
Erin (25:13):
And so I feel sometimes guilty about it. And so even though I worked really hard to get him here, <laugh> you know, it's for those who you don't know, I am an IVF lawyer. There's a whole about it. Just take some, take some Ganders in the improve it files you'll find it, but it's so true. I think we have to really, really allow ourselves to lead by example and to allow work to be a part of our lives, but not our entire lives. I love these gen. You said, number one, make you're talking to the human behind the screen. Number two, use different mediums to adapt, include different personalities with this. I love that. Number three, lead by egg example. I am Oprah. I don't know why I just did that. But that is, these are such great. And I do think to all of our improvement van listening, this culture that you're creating in this virtual world is gonna go such a long way.
Erin (26:17):
That is what keeps people at their jobs. That's not the great resignation. It's the great reengagement and people, again, don't leave. They don't leave of companies. They leave leaders. And I think that's what really resonates with me with the clients that we get to work with is the people that we work with and improve it. They care so much about the people that they lead. They care so much about their team and the culture of their team. So hopefully these tips resonate with you today. You can take one, all of them back to your team and start implementing them. And I wanna just say two, we do a ton of work. Virtually. Most of our work right now is virtual. The beginning of 22, our team building workshop, our effective communication workshop are really great culture builders in a virtual world. So if you are ever in need of any type of team building virtual workshop, effective communication, virtual workshop, contact us. Jenna is the one you will talk to. So now, you know, Jenna, now let me ask you this, Jenna, we say and improve it. That you're, it can mean so many things to so many people. What would you say is your it, or that thing that you feel that you're put on this earth to do?
Jenna (27:40):
This is such a fun question. And I feel like I got my answer through the UNAM journal. <Laugh> that, that I was obsessed with doing that. You gave us our internal team at the end of the year. I, I, I can't stop talking about it to people, but I, I believe that I'm here. I think my it I'm here to make people feel seen, understood, and valued and sometimes to make them laugh when needed. Hmm.
Erin (28:08):
And that is what I would say about you. Jenna, seeing heard and valued and also here's, here's what we're gonna manifest. We will have Glen and Doyle on this show. We will have Glen and Doyle on this show. I can't wait for Glyn to get here.
Jenna (28:25):
Can't wait for Glen and Abby and sister to be here. Yes.
Erin (28:28):
Sister two. Yes. And Abby. I mean, literally I think our entire team would just cry. I think everybody would want to join. It would be like a group call. But I'm so happy Jenna, that you make people feel seen and heard cuz you do, you really do. And you bring lots of laughter and puns. Jenna is really good at puns. Thank you so good at puns.
Jenna (28:51):
That means a lot. Good.
Erin (28:52):
Good. You should own that. Cause I use my last name in a pun every day. So I mean you're I'm gonna give this to you. You're better at puns than me,
Jenna (29:02):
Erin. No, take that.
Erin (29:04):
Write that in the journal take. Yeah. Write it down. Yeah. Wow. I'm
Jenna (29:07):
Never gonna forget. You said that.
Erin (29:08):
Yeah. Take that is your Sage Sage yours. But I gotta say this. You're more than the director of client experience. You are the director of fun culture and engagement and I'm so happy that we have you here. And I know the improvement fam loved getting to know you keep going and Jenna, oh
Jenna (29:32):
My gosh. Thanks Erin. This was so fun. We should talk more.
Erin (29:36):
We should talk more. We should talk more. Okay. I'll call you in five. Okay. <Laugh>
Jenna (29:43):
No, but in all serious it is. I love, I love that. I kind of own the client experience at improve it. It's wonderful to get to, to talk with all of the leaders and really be in the know of what the challenges are and see our team come in and improve it. Pun definitely intended
Erin (30:00):
The, she is there. She is. All right. You've heard it here. The pun queen herself is out
Erin (30:14):
Improve it. Oh my gosh. Jenna, what a gal? What a gal. I really enjoy talking with her. I talk to her a lot as you know, and I hope you enjoyed hearing from her. Just know if you reach out to improve it at info, learn to improve it. Dot com. You'll be talking to the one, the only Jenna McDonald. So like I mentioned before, if there is anything that you wanna know more about, including any type of workshop that can engage your team virtually, we have our team building our effective communication workshop and something super important that I wanna make sure I mention grab your hybrid hype worksheet. That is a free download off of our website. We're gonna link to it in the show notes here. It's for you. Now that doesn't go through what we talked about in today's show, it gives you more tips and tricks.
Erin (31:07):
So grab your hybrid hype worksheet from our website today. Make sure you grab that in the show notes. Or you can go to our website, learn to improve it.com and it will pop up, but improve it fam just from member these three tips, talk to that human behind the screen. Make sure I wanna give you a challenge. When you start your next meeting, ask somebody how their day is going. How are you ask a question that leads to a personal answer because connection is going to have happen. Only if you start the conversation, your team is looking to you to guide the culture. The second tip, she mentioned, use different mediums to adapt to different types of personalities, the agenda crucial. So next meeting you have challenge. I want you to brighten in that workshop or we call it the workshop calendar in your calendar, and I want you to type just bullets.
Erin (32:11):
So your team has a moment to prepare. They have a high level overview of what you're going to discuss, and they know that the time that they're spending on this meeting with you virtually is going to be organized it to be thoughtful and they can chime in when it's their turn. And then the third tip was lead by example, by being a human. If I can encourage you to do anything in 2022 it's to put a day off in your calendar for me, because I haven't been taking long trips, I try to take two Fridays at a minimum off per month. So right after you listen to the show, I want you to go into your calendar and request time off, whatever way you have to do that and take it day for you. Let it be a day where you just go for a run or a walk.
Erin (33:03):
Sit, meditate a day where you go to a spa a day for you. Your kids are in school. Even better have that time to yourself to rest and recharge lead by example, you've got some challenges here, improve a at fam. And I really want you to take them to heart. I want you to go forward, keep failing and keep improving because the world needs that special. It that only you, you, my friend can bring, I'll see you here next week. You rock. Bye. Hey friends, thanks for tuning in to improve it. I am so happy you were along for the ride. If you enjoyed this show, head on over to iTunes to leave us a five star review and subscribe to this show. So you never miss an episode. New episodes drop every Wednesday. Now, if you're really feeling today's show and you've improved it in just a little bit, please take a screenshot and tag me at keeping it real deal on Instagram and share it in your stories. I'll see you next week, but I wanna leave you with this thought, what did you improve today and how will that help your future successful self? Think about it. I am rooting for you, you and the world needs that special. It that only you can bring see you next time.